Ward’s Equipment Rental LLC
Effective Date: 01/01/2022
Last Updated: 01/31/2026
1. Company Information
Ward’s Equipment Rental LLC
6472 E M-36
Hamburg, MI 48139
Phone: 810-231-7368
Website: https://www.wardsrental.com
These Terms of Service (“Terms”) govern your access to and use of our website, services, communications, and rental operations. By accessing our website, contacting us, renting equipment, or communicating with us electronically, you agree to these Terms.
2. Scope of Services
Ward’s Equipment Rental provides construction, industrial, and contractor equipment rentals, related services, delivery, and customer support. Services may be initiated online, by phone, text message, email, or in person.
We reserve the right to modify, suspend, or discontinue any part of our services at any time.
3. Website Use
You agree to use our website only for lawful purposes. You may not:
- Attempt to gain unauthorized access to systems or data
- Interfere with website functionality
- Use the website to transmit malicious code or spam
All website content is provided “as-is” without warranties of any kind.
4. Equipment Rentals & Contracts
All rentals are governed by a separate written Rental Agreement executed at the time of rental. In the event of conflict, the Rental Agreement controls.
Website content, quotes, or verbal communications do not constitute a binding rental contract.
5. Communications & Electronic Consent
By contacting Ward’s Equipment Rental or providing your contact information, you consent to receive communications related to:
- Rentals
- Quotes
- Deliveries
- Account updates
- Service notifications
- Customer support
Communications may occur via:
- Phone calls
- Text messages (SMS/MMS)
- Automated systems
- AI-assisted tools
Consent may be withdrawn at any time as described below.
6. SMS & Text Messaging Terms (10DLC Compliant)
Opt-In Consent
By providing your mobile phone number, you expressly consent to receive text messages from Ward’s Equipment Rental related to your rental activity, including but not limited to:
- Delivery notifications
- Pickup coordination
- Account updates
- Service messages
- Follow-ups related to rentals or inquiries
Consent is not a condition of purchase.
Message Frequency
Message frequency varies based on rental activity and communication needs.
Message & Data Rates
Message and data rates may apply depending on your mobile carrier.
Opt-Out Instructions
You may opt out at any time by replying:
STOP
For help, reply:
HELP
Opt-out requests are honored immediately or within one business day.
7. Marketing Communications
We do not send unsolicited marketing text messages without prior express written consent.
If you opt into promotional or marketing communications:
- You may opt out at any time
- Consent is voluntary
- Opt-out does not affect transactional or service messages required to fulfill rentals
8. Call Recording & AI Use Disclosure
Phone calls may be recorded and/or transcribed for:
- Quality assurance
- Training
- Dispute resolution
- Customer service improvement
- AI system training
By communicating with Ward’s Equipment Rental, you consent to such recording where permitted by law.
9. Data Use & Privacy
Your use of our services is also governed by our Privacy Policy, which explains:
- What data we collect
- How data is used
- How data is protected
- Your rights regarding your data
We do not sell customer personal information.
Privacy Policy: https://www.wardsrental.com/privacy-policy/
10. Intellectual Property
All website content, branding, logos, text, images, and software are the property of Ward’s Equipment Rental LLC and may not be copied or used without permission.
11. Disclaimers & Limitation of Liability
Our website and services are provided “as-is” without warranties of any kind.
To the fullest extent permitted by law, Ward’s Equipment Rental LLC shall not be liable for:
- Indirect or consequential damages
- Loss of data
- Service interruptions
- Third-party carrier issues (including SMS delivery failures)
12. Indemnification
You agree to indemnify and hold harmless Ward’s Equipment Rental LLC from any claims arising from misuse of our services or violation of these Terms.
13. Governing Law
These Terms are governed by the laws of the State of Michigan.
14. Changes to Terms
We may update these Terms at any time. Continued use of our services constitutes acceptance of revised Terms.
15. Contact
Questions regarding these Terms may be directed to:
📧 andy@wardsrental.com
📞 810-231-7368